Who Pays for Repairs: Tenant or Landlord in Netherlands
As a tenant in the Netherlands you want to know who is responsible for maintenance and small repairs in your home. This article clearly explains when a tenant or landlord must pay, which repairs typically count as minor maintenance, and when a tenant association or the Rent Tribunal can advise or mediate. You get practical steps to report problems, collect evidence, and request services without legal jargon. We also discuss what to do in disputes about costs, how to document evidence, and which official bodies you can involve. The language is aimed at tenants without legal background and contains concrete actions you can apply today.
Who pays what?
As a rule of thumb, the landlord is responsible for the condition and safety of the property and for larger or structural repairs. The tenant is often responsible for minor maintenance resulting from everyday use, unless the lease states otherwise. For specific legal texts see the Civil Code Book 7.[1]
When to involve a tenant association or the Rent Tribunal?
A tenant association can provide advice and practical support in disputes about costs or maintenance. If negotiation fails, you can submit a case to the Rent Tribunal for disputes about service charges and fair division of maintenance costs.[2] For information and forms see the Rent Tribunal.
Practical steps for tenants
Follow these steps to systematically address maintenance and cost issues.
- Check your lease to see which maintenance obligations are recorded.
- Always report the problem in writing to the landlord and keep a copy or confirmation.
- Take photos and note dates and communication as evidence.
- Ask a tenant association for advice if you cannot reach an agreement.
Frequently Asked Questions
- Do I have to pay for small repairs as a tenant?
- It depends on what your lease says; usually the tenant pays for minor wear and tear, but structural defects are the landlord's responsibility.
- What does a tenant association do?
- A tenant association advises, mediates and can represent collective interests, for example in disputes about maintenance or service charges.
- When can I contact the Rent Tribunal?
- The Rent Tribunal handles issues such as service charges and fair division of maintenance; for procedures and forms see their website.
How-To
- Read your lease and note who is responsible for which repairs.
- Report the defect in writing to the landlord with date and description.
- Collect evidence: photos, quotes, correspondence and witnesses if possible.
- Ask a tenant association for advice and consider mediation.
- Submit a complaint or request to the Rent Tribunal if disagreement persists or consider the subdistrict court.
Key Points
- Always keep written communication and evidence.
- Check deadlines in your lease before taking action.
