Who Pays for Reasonable Adjustments in Rentals Netherlands
What does 'reasonable adjustments' mean?
Reasonable adjustments are changes to the dwelling or the way it is used that a tenant needs because of a disability or medical necessity. In the Netherlands law and case law determine when an adjustment is "reasonable" and who is responsible.[1]
Right to necessary adjustments depends on individual circumstances.
Who pays and when?
Who pays depends on the nature and extent: tenants often pay for small, non-structural aids; structural building changes may be the landlord's responsibility if needed for safe and independent living.[2][3]
- Tenant pays: small adjustments such as loose grab bars or threshold aids.
- Landlord pays: structural building adaptations if they are necessary for habitation.
- Evidence and documents: add medical statements, photos and quotes.
- Deadlines: respond within reasonable timeframes and keep track of dates.
- Procedure: first seek advice from the Rent Tribunal or consider legal action.
Detailed documentation increases your chances in a dispute.
What does the Rent Tribunal do and when to involve them?
The Rent Tribunal can advise or make a binding decision on disputes about service charges and sometimes about adjustments; involving them can be useful if there is disagreement about reimbursement.[2]
Respond to requests and complaints within prescribed deadlines to avoid losing rights.
Frequently Asked Questions
- Must the landlord always pay for adjustments?
- No. Whether the landlord must pay depends on whether the adjustment is structural and necessary and whether the costs are reasonable in the situation.
- Can I install one-off aids myself?
- Yes, loose aids that are not structural are often allowed for tenants to install, but consulting the landlord prevents misunderstandings.
- What if the landlord refuses?
- Document the refusal in writing and consider advice from the Rent Tribunal or legal steps.
- Which pieces of evidence matter most?
- Medical statements, contractor quotes, photos and correspondence with the landlord are important.
Step-by-step plan
- Collect evidence: medical statements, photos and quotes.
- Submit a written request to the landlord with a clear description of the adjustment.
- Ask for a reasonable response period and keep all communication.
- If refused: seek advice from the Rent Tribunal or legal help.
- Carry out the adjustment after agreement and keep invoices for any reimbursement.
Key points
- Always start with written and documented contact with the landlord.
- Keep medical documents and quotes as evidence for your request.
- Be aware of your rights and respond within deadlines to maintain protection.
