Waiting Lists and Lotteries for Tenants in the Netherlands

Maintenance & minor repairs (who pays what) 3 min read · published September 11, 2025

As a tenant in the Netherlands, waiting times for social or private housing can be confusing, especially when homes are allocated by waiting lists or lotteries. In this article we clearly explain which timeframes often apply, which steps you can take if you encounter repairs or small maintenance issues, and what rights and obligations both tenants and landlords have. We discuss practical tips for keeping documents, how to file a complaint with the right authority and when you might consider legal assistance. The explanation is aimed at tenants without legal background and contains concrete steps and references to official sources in the Netherlands.

Deadlines for waiting lists and lotteries

Waiting lists and lotteries often follow rules of landlords or housing corporations and can vary by region. In some cases you receive an offer which you must accept within a specific response period; in other cases candidates remain on the list until a next allocation. Check the provider's terms and relevant legislation for clear timeframes and procedures[1].

In many regions, offers have a response deadline you must respect.

Offers and response periods

  • Register your interest immediately according to the landlord's or corporation's instructions.
  • Check in writing what deadline applies for accepting a housing offer.
  • Keep all communication and proof of receipt of offers and your responses.
Respond within deadlines to avoid losing allocations or claims.

Repairs and small maintenance

For maintenance and small repairs in the Netherlands, both landlord and tenant have certain responsibilities. Small repairs may often be the tenant's responsibility if stated in the lease, while fundamental maintenance obligations lie with the landlord. See the Civil Code Book 7 for legal frameworks and definitions[1].

  • Always report repairs in writing and keep a copy of your report.
  • Provide a clear description, desired date and attach photos or other evidence.
  • If the landlord does not respond, note dates and answers and consider formal steps.
Detailed documentation increases your chances in a dispute.

Key takeaways

  • Waiting times and lotteries follow different procedures per provider and region.
  • Report repairs in writing and keep evidence and correspondence.
  • Consult official sources and the Rent Tribunal (Huurcommissie) in case of disagreements.

Frequently Asked Questions

How long does a waiting time usually take?
Waiting times vary greatly by region and housing type; some waiting lists take months, others years. Always ask the provider for average processing time and check for priority rules.
What happens in a lottery?
In a lottery, a limited group of candidates is selected based on pre-set criteria; if you do not win, you usually remain on the list for future rounds.
What should I do if a landlord does not repair?
First report in writing, keep evidence and allow a reasonable period for repair; if unresolved you can file a complaint with the Rent Tribunal or consider legal steps[2].

How-To

  1. Create a clear written report of the issue with date and photos.
  2. Send the report to the landlord and note any acknowledgment or response deadline.
  3. If no solution: gather evidence and check your lease for maintenance clauses.
  4. If in dispute, file a complaint with the Rent Tribunal or seek legal advice; consult official procedures and forms[2].

Help and Support


  1. [1] Wetten.overheid.nl - Burgerlijk Wetboek Boek 7
  2. [2] Huurcommissie.nl - informatie en formulieren
  3. [3] Government.nl - officieel advies voor huurders
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Netherlands

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.