Report Discrimination as a Tenant in the Netherlands
As a tenant in the Netherlands you may encounter discriminatory behavior during the housing search. This article explains in simple steps how to record and report such experiences, which types of evidence are useful and which authorities you can contact. We cover practical actions such as saving messages and conversations, asking for written reasons after rejection and securely storing evidence. We also discuss when the Rent Tribunal or other government bodies may be relevant and what forms of support are available. The aim is to give you a clear plan and knowledge of your rights so you can act effectively if a complaint or advice is needed.
What to do if you experience discrimination
Immediate steps you can take:
- Gather evidence: note date, time, names, keep messages, photos or screenshots[1]
- Contact the landlord or agent in writing and keep copies of emails or texts.
- Request a written reason if you are rejected for a property so you have clarity about the decision.
- File a complaint with your municipality or with the Rent Tribunal if the behavior relates to rental terms or service charges[2].
- Consider legal advice if discrimination causes harm or is repeated.
Store all messages and photos in multiple secure locations.
Frequently Asked Questions
- Can I file a discrimination complaint anonymously?
- Anonymity varies by authority; ask your municipality what options exist and which information is required to handle the complaint.
- Is the Rent Tribunal appropriate for discriminatory selection in renting?
- The Rent Tribunal mainly handles rent and service charges; for discrimination a municipality or another government body may be more relevant.
- How long should I keep evidence?
- Keep evidence while the case is ongoing and at least until any further questions are resolved; this helps with complaints or legal proceedings.
Step-by-step
- Collect and organize evidence: dates, communications, photos.
- Submit a written complaint to the relevant authority or your municipality.
- Monitor deadlines for filing complaints and responses from authorities.
- Seek advice from a legal aid center or tenants' organization if needed.
After filing a complaint there are often investigations or mediation; respond to requests for additional information and record all communication.
Respond within set deadlines to protect your rights.
Help and Support / Resources
- Wetten.overheid.nl – official texts and documents (Civil Code Book 7 Tenancy Law)
- Huurcommissie.nl – information and complaint forms
- Government.nl – information about discrimination and equal treatment
