Security Deposit Return for Tenants in the Netherlands
What to do immediately after the tenancy ends
Start with a thorough inspection and documentation of the condition of the property. Note defects, take clear photos and keep all communication about key handover and delivery.
- Take photos of each room and of specific damage or defects.
- Record meter readings and create a short move-out list to share with the landlord.
- Hand over the keys and confirm date and time by email or a signed document.
Documentation and evidence
Good documentation increases your chances of getting the full deposit back. Prepare a clear record of the condition on departure and any agreements on cleaning or repairs.
- Keep dated photos or a short video tour of the property at handover.
- Keep receipts and quotes for repairs or cleaning costs you want to have deducted.
- Keep all written communication, including emails that discuss the deposit or deductions.
Timeframes and payment
There is no fixed national deadline that explicitly prescribes within how many days a landlord must return the deposit, but repayment must occur within a reasonable timeframe and deductions must be substantiated under tenancy law.[2] Check your tenancy agreement for specific arrangements and always request a breakdown of deductions.
- Check whether the tenancy agreement specifies a deadline for deposit repayment.
- Request a written breakdown of any deductions, with amounts and justification.
- Keep proof of receipt or refusal of payments and of incurred costs.
Dispute situations
If you disagree with the landlord about deductions or the deposit is not returned, first try to negotiate or request mediation. If that fails, you can start a procedure with the Rent Tribunal for disputes that fall under its remit, or go to the cantonal court for monetary claims.[1]
- Attempt written contact and set a reasonable response deadline for the landlord.
- File a complaint or claim with the Rent Tribunal if the subject is covered there.
- Consider a procedure at the cantonal court for unpaid deposit or disputes over deductions.
Frequently Asked Questions
- When should the deposit be returned?
- There is no fixed national deadline; the deposit should be returned within a reasonable timeframe and any deductions must be substantiated.
- Can the landlord withhold part of the deposit?
- Yes, a landlord may make justified deductions for repair of damage or unpaid bills, but must specify and justify them.
- What can I do if the landlord does not pay?
- First try a written reminder; then involve the Rent Tribunal if appropriate or start a claim at the cantonal court.
How-To
- Take clear photos at move-out and note meter readings.
- Send a written request to the landlord with a deadline for repayment.
- If no solution: file a complaint with the Rent Tribunal or start a procedure at the cantonal court.
