Getting Your Deposit Back as a Tenant in the Netherlands
As a tenant you want your deposit returned promptly and in full after handover. This article explains in plain language what tenants in the Netherlands can do: how to record the condition of the property, which evidence to keep, which deadlines matter and how to request repayment in writing. You will also find advice on reasonable deductions, communicating with the landlord and when to involve the Rent Tribunal or seek legal help. The guidance is practical and aimed at tenants without legal training, with references to official sources for further steps.[1]
When can the landlord keep your deposit?
The deposit is intended as security for damage, unpaid rent or outstanding bills. A landlord may not use the deposit for normal wear and tear; only demonstrable costs may be deducted. If the landlord wishes to make deductions, he must substantiate this with evidence such as invoices or quotes.[1]
Checklist to get your deposit back
- Document the condition of the property with photos 2Fvideo at handover and on leaving.
- Keep all payment receipts for rent and service charges to avoid disputes.
- Check your tenancy agreement for terms about the deposit and any deadlines.
- Note dates: tenancy end, handover appointment and when you request repayment in writing.
- Keep contact details of contractors or quotes as evidence for any deductions.
Step-by-step
- Check for visible damage within days of handover and take photos immediately as evidence.
- Gather payment receipts, the tenancy agreement and any correspondence with the landlord.
- Send a polite written request for repayment to the landlord with a clear date and your bank details; attach your evidence.
- If the landlord does not respond or makes unjustified deductions, request an itemised statement and consider involving the Rent Tribunal or seeking legal advice.[2]
Frequently Asked Questions
- How long should it take to get my deposit back?
- There is no single fixed deadline in all cases; the deposit should be returned within a reasonable time after the tenancy ends. If there is disagreement about deductions, the process may take longer and you may need to take further steps.[1]
- Can the landlord deduct small repair costs from the deposit?
- No. Normal wear and tear should not be charged. The landlord must demonstrate extra costs and provide invoices or quotes to justify deductions.
- What can the Rent Tribunal do for me?
- The Rent Tribunal handles disputes about rent and service charges and can issue decisions that may be binding for parties in certain cases.[2]
Key takeaways
- Documentation and photos are crucial in any dispute.
- Submit a written request for repayment and keep a copy.
- If needed, involve the Rent Tribunal or seek legal advice.
Help and support / Resources
- Civil Code Book 7 (tenancy law)
- Rent Tribunal 2D information and complaints
- Dutch Government 2D housing and renting
