Energy Labels and Tenants' Rights in the Netherlands

Energy label & performance 3 min read · published September 11, 2025

As a tenant in the Netherlands, you want to know what an energy label or energy performance means for your living situation and your rights. This article explains in clear language how energy labels relate to defects, landlord obligations and possible rent reductions. You will read which steps you can take in cases of poor insulation, insufficient heating or unreasonable energy costs and when you can involve the Rent Tribunal or the court. The text contains practical action points, references to official bodies and example phrases for written notifications. This helps you secure your housing quality and make decisions with confidence within the Dutch legal frameworks.

What does the energy label mean for tenants?

The energy label indicates how energy-efficient a dwelling is and can affect comfort and heating costs. A poor energy label does not automatically mean the property is uninhabitable, but it can point to shortcomings such as poor insulation or outdated heating that you as a tenant may notice in your monthly costs or living comfort[1]. Landlords sometimes have information and maintenance obligations under Book 7 of the Civil Code.

In many cases, tenants are entitled to a functional heating system and basic safe facilities.

Tenant rights and obligations

As a tenant you have rights to proper maintenance and a safe home; you also have obligations such as timely rent payment and reporting defects. Below are concrete points you can check and use when communicating with your landlord.

  • Check whether insulation, windows and heating function properly and note missing elements.
  • Report defects in writing and keep proof of the report and receipt.
  • Keep your energy bills and meter readings to substantiate unusual increases.
  • Pay your rent on time to avoid legal problems or arrears.
Detailed documentation increases your chances of success in disputes.

What can you do about defects or poor energy performance?

Follow steps to record the issue, contact the landlord and, if necessary, start an official procedure. In many cases a solution begins with a clear written complaint and a reasonable period for repair.

  1. Create photo2Fvideo evidence and record dates of problems and reports as evidence.
  2. Send a registered or email-confirmed letter to the landlord with a description and repair deadline.
  3. If there is no response or solution, you can contact the Rent Tribunal or the cantonal court depending on the type of dispute[2].
Respond to legal notices within the stated deadline to keep your rights.

When can you involve the Rent Tribunal?

The Rent Tribunal specifically handles matters such as rent price control, service charges and sometimes maintenance issues. For technical questions about energy performance, the tribunal can advise or issue a ruling if the request falls within its competence. For other disputes you may go to the cantonal court.

Frequently Asked Questions

Does a poor energy label entitle you to a rent reduction?
A poor energy label alone does not automatically entitle you to a rent reduction; if defects lead to reduced living enjoyment or higher costs, you can take steps to request compensation or repair, and possibly file a request with the Rent Tribunal or the court.
Who pays for energy-efficiency improvements, tenant or landlord?
Major structural improvements usually fall under the landlord's responsibility, but small adjustments or improvements by agreement can vary depending on the tenancy agreement.
Where can I find official information and forms?
Official information and forms are available at wetten.overheid.nl and on the Rent Tribunal's website for procedural steps and forms[1][2].

How-To

  1. Document the issue with date, photo2Fvideo and bills.
  2. Send a clear written notification with a reasonable repair period.
  3. Seek advice from the Rent Tribunal or consult official sources if the landlord does not respond.
  4. If necessary, file an application or complaint with the Rent Tribunal or start proceedings at the cantonal court.

Key takeaways

  • Always keep written reports and evidence.
  • Report defects promptly so the landlord can repair them.
  • Use the Rent Tribunal for matters within its competence before going to court.

Help and Support / Resources


  1. [1] Wetten.nl - Burgerlijk Wetboek Boek 7
  2. [2] Huurcommissie
  3. [3] Government.nl
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Netherlands

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.