Energy Label Deadlines for Tenants in the Netherlands

Energy label & performance 2 min read · published September 11, 2025

As a tenant in the Netherlands you want to know which deadlines apply to the energy label and the energy performance of your home. This article explains in plain language when landlords must provide the energy label, which information you as a tenant may request and within which timeframe you can expect a reply. You will read concrete steps to request information, keep evidence and what to do if a landlord does not cooperate. We also mention which authorities you can contact and how to file a complaint. The explanation is intended for tenants without a legal background and provides practical examples and tips to protect your rights.

What you need to know about deadlines for the energy label

Landlords must have information about the energy label and energy performance available when renting out and on request from the tenant. Legal rules are set out in the Civil Code and related regulations; tenants may rely on these in disputes.[1]

  • Request the energy label in writing from the landlord within 14 days (days) after you have asked for it.
  • Expect a reply or acknowledgment within 30 days (days) so you have proof of communication.
  • Keep answers, photos of the energy label and other documents as evidence (evidence) for a possible complaint.
  • Check when proposed rent increases that the energy performance is properly documented and ask for clarification if unclear (rent).
Always keep written requests and replies to have evidence later.

If a landlord does not (timely) cooperate, you can first send a written reminder and then ask for advice or file a complaint with the appropriate authorities such as the Rent Tribunal or through official government channels.[2]

Frequently Asked Questions

Does a landlord always have to show an energy label?
Yes, when renting out, information about the energy label must be available or provided on request; consult the legal text for details.[1]
What does the Rent Tribunal do in disputes about energy performance?
The Rent Tribunal mainly deals with rent and service charge disputes; in case of unclear documents it can give advice or a ruling depending on the issue.[2]
Where can I find official explanations about energy labels and deadlines?
The national government publishes information and guidelines about energy labels and landlord obligations on government websites.[3]

How-To

  1. Step 1: Request the energy label and energy performance data in writing and note the date of sending (submit).
  2. Step 2: Collect evidence by saving replies, photos and any advertisements as proof (evidence).
  3. Step 3: If there is no or an unclear reply, contact the landlord and seek help from a tenants' organisation or advice line (help).
  4. Step 4: If necessary, submit a formal complaint or request to the Rent Tribunal or follow government enforcement procedures (file).
Documentation and clear dates strengthen your position in a dispute.

Help and Support / Resources


  1. [1] Wetten.overheid.nl - Burgerlijk Wetboek Boek 7
  2. [2] Huurcommissie.nl - Huurcommissie information
  3. [3] Government.nl - Information on energy labels
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Netherlands

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.