Viewings and Tenant Rights Netherlands

Landlord access, viewings & works 2 min read · published September 11, 2025
As a tenant in the Netherlands you can expect viewings of your home, but you also have clear rights that protect against unwanted entry or privacy breaches. This text explains in simple language when a landlord may enter the property, which rules apply for notice and appointments, and what steps you can take if your rights are violated. You will find practical tips for preparing for a viewing, what you can ask or refuse, how to collect evidence and when to seek help from the Rent Tribunal or the cantonal judge. The explanation is aimed at tenants without legal background and includes concrete actions such as recording appointments and filing complaints.

What may a landlord do during viewings?

The landlord may not enter without permission. The rules on tenancy are in the Civil Code Book 7.[1] In general, a landlord must give notice and make a reasonable appointment.

  • The landlord may only enter with an appointment and a reason (entry).
  • The landlord must give a notice before visiting (notice).
  • No immediate rent increases or hidden charges should be implemented during a viewing (rent).
  • Privacy must be respected: personal items must not be viewed without consent (privacy).
  • Damages or defects must be discussed and repaired if necessary (repair).
In many cases written confirmation of an appointment is important evidence.

Practical steps for tenants

Preparation and documentation help protect your rights.

  • Take photos and note times of viewings and conversations (photo).
  • Refuse immediate access without a prior appointment (entry).
  • Ask for the reason for the viewing and the visitor's contact details (contact).
  • Note damage and request written confirmation of promised repairs (repair).
Keep copies of messages and photos in multiple locations.

FAQ

Can a landlord enter for a viewing without permission?
No, a landlord usually must give notice and make an appointment; unexpected entry is not allowed in normal circumstances.
What can I do if my privacy is breached during a viewing?
Make immediate notes and photos, report it to the landlord and consider filing a complaint with the Rent Tribunal or legal action.[2]
When should I involve the government or a judge?
If a dispute cannot be resolved with the landlord, you can approach the Rent Tribunal for rent or service charge disputes or the cantonal judge for other disputes; also check official guidance.[3]

How-To

  1. First read your lease for clauses about viewings (notice).
  2. Gather evidence: photos, messages and names of visitors (photo).
  3. Contact the landlord in writing to discuss the situation (contact).
  4. If needed submit a complaint or application to the Rent Tribunal via their website (form).
  5. If that does not help, consider the cantonal judge for a binding decision (court).

Help and Support


  1. [1] Wetten.overheid.nl - Civil Code Book 7
  2. [2] Huurcommissie.nl - Rent Tribunal
  3. [3] Government.nl - Government of the Netherlands
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Netherlands

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.