Report discrimination documents for renters NL

As a renter in the Netherlands, you may encounter discrimination during your housing search. This article explains step by step which documents are important to keep and how to report signs of unequal treatment. We describe which types of evidence often help — such as emails, text messages, screenshots of listings, conversations and rejection reasons — and which authorities you can contact. The guidance is practical and intended for renters without a legal background: when to gather, where to store documents securely and how to file a complaint with the appropriate authority. With clear actions and links to official sources, you will know exactly what to do if you suspect discrimination.

What to keep

• Emails, text messages and screenshots of listings or responses.
• Rejection notices, invitations or forms from landlords.
• Photos, audio recordings or other evidence that show unequal treatment.
• Date and time notes, names of contacts and a log of conversations.

How to report discrimination

Steps to file a complaint and which authority you can approach.

1. Collect all relevant documents and screenshot or message evidence.
2. Organize and make copies; note dates, names and times.
3. Submit a written complaint or form to the Rent Tribunal (Huurcommissie)^[2] or via the official government website^[3].
4. Pay attention to deadlines and respond quickly to requests for additional information.

Important materials and evidence tips

Practical tips for securely storing documents and respecting privacy.

• Create digital backups and keep originals together with clear filenames.
• Use timestamps and preserve metadata where possible.
• Share only necessary information with authorities and ask about privacy protection.

Frequently asked questions

What is discrimination during the housing search?

Discrimination during the housing search is unequal treatment based on, for example, origin, gender, religion or family composition.

To which authority can I file a complaint?

For rent and service charge matters you can consult the Rent Tribunal (Huurcommissie); for discriminatory treatment the government provides information and complaint procedures.^[1]

Should I first speak to the landlord?

It is often sensible to first contact them in writing, but always keep copies of your communication as evidence.

How-To

1. Collect and organize your evidence.
2. Make copies and backups of important files.
3. File a complaint with the appropriate authority, attach evidence and follow the instructions.^[2]
4. Seek legal help if the complaint is not sufficiently resolved.

Key takeaways

• Always keep original documents and digital copies.
• Submit complaints in writing with clear evidence.
• Use official portals and websites for your report.

Help and support / Resources

• Huurcommissie - Help and applications
• Wetten.nl - Civil Code Book 7 (Tenancy Law)
• Government.nl - Report discrimination in housing

1. [1] Wetten.nl - Civil Code Book 7 (Tenancy Law)
2. [2] Huurcommissie - Help and applications
3. [3] Government.nl - Report discrimination in housing